Satisfaction Guarantee

At Hair Optimizers, we prioritize your peace of mind and aim to make you feel confident in your purchase. We believe in the effectiveness of our Red Light Therapy Caps and offer a 6 month Satisfaction Guarantee on all new caps purchased from www.hairoptimizers.com.

We believe in the science behind our technology and are confident it can make a difference for you. Your satisfaction matters, and we’re here to ensure you feel great about your choice.

If you are not fully satisfied, we accept returns of new Red Light Therapy Caps within 6 months of purchase, as long as they were bought directly through our website. Please remember, only purchases made on hairoptimizers.com qualify for this guarantee. Orders made through other sellers, including physicians, are not eligible; please refer to their specific return policies.

For international customers, initial shipping fees are non-refundable. Refunds will apply only to the product price.

This Satisfaction Guarantee covers new devices only and does not apply to device upgrades, reconditioned products, or financial assistance programs.

As with any hair loss treatment, time is essential for visible results. We encourage you to use our laser therapy consistently. If you are unsatisfied after trying the device, contact us to start a return within the 6 month period. Returns must be initiated by the original buyer with proof of purchase, and return shipping fees are the responsibility of the buyer. A 25% restocking fee will be applied to refunds. This policy was updated on October 31, 2024. For purchases made before this date, refer to your original purchase details.